Very satisfactory experience
Very very satisfactory experience. The hotel provided very good birthday decoration for my girlfriend. The hotel staff is also very friendly and helpful. Overall, this is a very pleasing and satisfactory hotel experience
First of many visits!
It was an absolute pleasure to stay at the Lanson Place Hotel. This boutique hotel was recommended by a good friend and I know why now. It situates at a prime location- Causeway Bay, which is highly convenient also with lots of quality restaurants around. Staff were helpful, solution- focused and caring. Because of the quarantine stay, the team helped me with picking up my left hand luggage at the airport, offered me help with laundries and did my groceries shopping. Without their “Above and beyond” attitude, my stay wouldn’t be so smooth. Thank you Jacky, Bryan, Bess,Joey, the awesome Concierge & laundry team and many of you. Stay safe, hoping to see you all again soon.
A very beautiful hotel and interior. Very clean and safe during the virus situation. Good service and delicious breakfast. We also liked the location.
this gem of a hotel is a well-kept secret
This is a wonderful small boutique hotel at a bargain price. It is in the middle of the normally vibrant district of Causeway Bay. I got a big corner room with multiple floor-to-ceiling windows. The room is clean and well maintained. Couldn't have asked for more. All the staff is courteous and they all seem eager to go out of their ways to ensure my pleasant stay. The concierge was always helpful and efficient in assisting me with outside food delivery (during this stressful COVID19 period). Both thumbs up! Looking forward to returning to stay in this property again.
Wonderful staff, Mandarin oriental of Causeway Bay
I just had a wonderful 2 months staying in Lanson Place. The staff are wonderful and everything been perfect. it was a place discovered by my staff when I enquired some hotel recommendations in CWB. She recommended Lanson for its 133 Lounge and it was the best decision ever made. As HK still under COVID-19 situation, I need to be quarantined and the hotel accommodated that with excellent Concierge for food delivery and phonecalls twice a day to make sure I am ok. After my quarantine, I used the lounge everyday for business meetings and I was impressed with the services I received. I used to stay in Conrad and need to pay £60 for the use of the coffee shop and Lanson has its own lounge only for resident but free! The staff can call me by my name everyday and would helped me with the extra mile. When HK imposed no dine-in, and my flight was at 11:30pm, I asked if I can kindly remain in my room until I depart as I have nowhere to go. They immediately entertain my request. When my flight was cancelled, not once but twice and needed the extension, Josephine in reservation did it in 15 mins even it was midnight so that I can arranged the rest of my stay in both London and HK. Special thanks to the concierge team, Gary Heison(? or Hanson), Brian, Jasmine etc, Reception Team, Jacky, Bess, Tracey, Emily, Kristy, Michael etc, reservation with Josephine, Housekeeping with Rachel and Hung. Would definitely return again